COVID-19 Information

All North Carolinians can better respond to COVID-19 by getting the latest information directly from reliable sources. Be thoughtful about what you read or hear about the virus and make sure you are separating rumor from fact before you share it. Also, be mindful that emerging developments may trigger new guidance, so keep checking for the latest updates. This webpage is intended to serve as a central location of reliable resources to help counties navigate COVID-19 response and information.

Key Phone Numbers

  • NC COVID-19 Helpline: 1-866-462-3821
  • NC 2-1-1 by United Way of North Carolina is now available for people to call for assistance related to the COVID-19 coronavirus
  • COVID-19 text information and updates are available. To sign up, text COVIDNC to 898211.
  • North Carolina Emergency Management established a hotline for questions related to FEMA public assistance. Applicants may dial by phone at 919-825-2548 or by email pahotline@ncem.org.
  • Families that rely on free and reduced-price meals can text FOODNC to 877-877 to get information about location and serving times for nearby pick-up and drive-thru free meal sites while schools are closed. The service is available in Spanish by texting COMIDA to 877-877.
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